Scope
This policy applies to monthly, quarterly, and annual ResumePlot AI Pro subscriptions purchased through Waffo Pancake. Subscriptions renew for the selected period until canceled.
Requesting a refund
Email support@resumeplot.com within seven days of purchase. Include the order email, order number, and a brief reason. We aim to respond within three business days. Consumer rights required by applicable law are not limited by this policy.
Used digital services
For orders with substantial AI usage, bulk exports, or abuse, we assess the request based on actual use and applicable law. If a service failure prevents use of a paid capability, we will prioritize extending access or issuing a refund.
Processing and cancellation
Approved refunds are processed by the payment provider to the original payment method. Bank and payment-method timing varies. You may cancel at any time to prevent the next renewal while retaining benefits through the current period. A refund does not automatically cancel a subscription unless checkout or support confirms that cancellation has also been completed.